Stereotypes
A kind of modern folklore has developed around stereotypes of many racial and ethnic groups.
The fiery Spaniard, stubborn German, inscrutable Asian, conservative Briton and exuberant Italian
are a few examples. Less complimentary stereotypes are the cold Dane, sleepy Mexican and
miserly Scot.
Be aware of words, images and situations that suggest all or most members of a racial or ethnic
group are the same. Using stereotypes cloud the fact that all attributes may be found in all groups
and individuals.
"Without Bias" IABC
Quote of the Month
Cultural diversity recognizes that people are individuals and have different needs. Unless you
know people as individuals, you can't address those needs.
Susan Martin, V.P. of human resources, Allstate Life