Profile: Mercie Fernandez
Administrative Assistant Mercie Fernandez has worked in the Santa Cruz
County Extension Office, in Nogales, for 19 years. As she says, proudly,
"I do a little bit of everything-—answer the phone, meet the public,
refer people to someone who can help them. I enjoy having a very, very
interesting and diverse job."
Mercie is bilingual (Spanish and English), which is a tremendous advantage
in Nogales where about 25 percent of Extension's clientele speak only Spanish.
As Dick Harris, the County Director, says, "Mercie is a big asset
for Cooperative Extension." Dick also praises Mercie's loyalty, and
her ability to be pleasant on the phone, no matter how aggravating the
caller becomes. An avowed computer-phobe himself, Dick is particularly
impressed with her computer skills. "Mercie became a topnotch computer
expert, partly by taking UA classes on her own time."
A native of Las Vegas, Mercie prefers Nogales, where "everything
is pretty calm, even though we have our problems and idiosyncracies."
Her home has "finally calmed down, too," she says with a smile.
"I can be my own person." But, she readily admits that her family
is most important in her life. She raised five children and two grandchildren,
but they're all grown now.