The University of Arizona

General information about requesting a statistical report

ECAT provides daily statistical information on the number of hits, number of pageviews and sessions on a website, if your site address begins with either http://cals.arizona.edu/ or http://ag.arizona.edu/. Reports are not set up until the site manager requests a report by contacting the webmaster, and indicating the folder the report should be created for.

Once the report is set up, it is updated each night. You can view your statistical data daily, weekly, monthly, or quarterly. After the report is set up, data is normally kepts online for a year, so you need to print out reports or compile data from the reports if you want data from more than the previous 12 months. (Note: periodic downtimes may cause brief gaps in data collected.)

After you request a statistical report, you will get an email from the webmaster indicating the report has been set up. Your username and password to view the report will be sent to you by the webmaster.

Short explanation of some initial screen displays

These instructions only relate to people who have regular CALS websites, not sites with virtual domains. If you have a virtual domain, contact the webmaster@ag.arizona.edu for information about how to see your data (an older version of the program is used for virtual domains).

The address to view your report is http://cals.arizona.edu:4100
You will see the display shown above. Enter your username and password for viewing Urchin reports. This username and password will be given to you when you request a report. Be sure to change your password to something only you would know.

The screen you see above will be the initial screen that appears. Most people just view one report, but you may be responsible for multiple sites. To see your data, click on the Go to Reports magnifying glass.

The initial report which appears (shown to the left) gives number of sessions per day, for the current week. Data is accumulated from the server log late at night. There are various options on the left for different types of reports, for example, the summary report is useful to many persons. Besides the default "sessions" which display, you may want to look at the report for "pageviews". If you only had one page in your site, these would be the same, but all sites are made up of multiple pages.

It is often very useful to click on the lower left link for a date range, so you can select a longer time period for your data.

This screen lets you pick a date range for your report, after you have data accumulating for your site. You might use this option to see data for a quarterly period, or for a year, rather than trying to view data each week or month. After selecting the date for the start and the date for the end, you would click on Apply Date Range.

The above screen shows the summary report but for the date range of 01/01/2003 through 12/31/2003. You can select start and stop dates, as long as your report has been running long enough to have "historical data". Data starts accumulating when the report is first created.

Some special reports

Requested pages can let you see the most popular pages on your site. You can also use the Filter window to type in a specific filename to instantly get data on just that file, or use a string to look for a related group. In the above screen capture, for the year 2003, there were 92,000 page views. But for all of the documents in the /water/ folder, there were 33,541 page views.

Depending on the focus of your site, you might like to get information about how many sessions were done by people with an arizona.edu IP address, versus the "rest of the world". The report option for Domains gives you the option to filter for arizona.edu domains. This shows, for this site, that there were 6,806 sessions in 2003 from arizona.edu. The summary report for the entire site for 2003 shows 846,660 sessions. Thus, less than 1% of the sessions were associated with arizona.edu persons. In a similar manner, if you want to get an estimate of your own group versus everyone else, you can look at the report for IPs and tally up the IP addresses for the people in your group.

For those viewing reports located off-campus

Starting in 2007, because of firewalls put up on the CALS servers, people using an "off-campus" connection have to first run a program called VPN, and THEN open up their browser and type in the http://cals.arizona.edu:4100 address. This program can be obtained from http://sitelicense.arizona.edu.

Video clips demonstrating various Urchin reports

Basics in Using Urchin
Logging onto the site for Urchin reports, getting a summary report, changing the date range and looking for specific pages. 14.5 minutes
Getting Older Data from the CALS Report
If you want to get pageview information for your folder before your own report is set up, you can do a search of the entire College site report; 3.75 minutes
Urchin Data for Virtual Domains
If you have a virtual domain name for your site and it is hosted on the CALS server, you have to use the older Urchin reports to get data on site activity. 7.75 minutes