Working with the Media

Media Relations
The following sections provide guidelines and suggestions for dealing with the mass media and presenting yourself effectively.

If a reporter called today to interview you or someone in your department about your work, would you be ready?  Every time you speak with members of the media you represent not only yourself, but also your program, department, college and The University of Arizona. 

The CALS Media Interview Guide offers tips to help you present an accurate, informative message to the public. This guide was written based on input from CALS faculty and staff as well as reporters in the community.

Newspapers
Many people like to use newspapers to publicize events or programs they are involved with, but most people don't know where to start.

Publicity is an important element of an effective marketing campaign. The more times the name of an organization or educational program is heard or seen, the better. The key is to be sure from your end that those references are positive. Appearing in the news media is an effective form of publicity.

Your message, in the context of "news," carries more weight than advertising. The public knows advertising is controlled by the advertiser. But it believes the news media controls the news messages.  If you are prepared for the interview, you actually control it. A media interview, news release, or speech can be a great opportunity. You can use them to enhance public awareness and support of Cooperative Extension.

What is News?
Before you begin to write, back up a few steps and consider - what is news?
News is:

If the story you have in mind is timely, close and important, or if it is unusual or has human interest, you must next figure out if the newspaper is the best place to tell it.

When to Use Newspapers
Use the Newspapers if:

If these conditions aren't true in your situation, consider using another communications method to present your message. You may still want to prepare a news story, though, in addition to your other communication efforts.

Planning
The first step in planning a news story is to identify the group you're trying to reach. The newspaper is one of the mass media, so readers will be diverse. There are some characteristics they may share, however, such as how old they are or where they live. If the newspaper has sections for special interests (such as environmental news, farm pages, or regular columns for youth activities), your customers may be narrowed down.

Consider Your Customers
Keep your customers in mind as you plan your story, and anticipate what impact your story will have on them. For instance, high crop yields and low prices mean one thing to the consumer and quite another to the farmer.

Consider Your Response
Be prepared for increased customer activity. Know where to field calls.

Consider Your Purpose
Next, determine the purpose of your story. There are three basic types of news stories, each serving a different purpose:

Writing a News Story
When you have determined your customers and the intent of your story, you are ready to put it in writing.

News stories have a definite structure they get to the point fast. The most important facts of the story should be presented in the first sentence or two (the summary lead), with details following in order of importance:

S U M M A R Y L E A D
Elaboration of Lead
Details become
less and less
important
as story
unfolds.

"The Hook" is important in all news-types, something to encourage people to continue reading/listening/watching. This way of organizing facts is called the "inverted pyramid." This type of structure is important because:

What Are the Facts?
Most news stories can be summed up by what is known in journalistic circles as the "five Ws and an H."

The summary lead usually answers the most important of these questions. It may answer more than one. Which elements are most important will depend on your story and its intended customers. Keep in mind what makes your story news should be presented in the summary lead.

After the lead, the remaining facts should follow in order of importance. Details and background information usually appear at the end of the story. After you have planned your story, follow these rules to assure that your story will be easy to read:

Writing a Feature Story
Feature stories seldom follow the inverted-pyramid format of the straight news story. The First paragraph of a feature story sets the tone for the story and grabs the reader's attention. It can't stand alone as a summary of the facts as the first paragraph of a straight news story an. Most newspapers prefer to leave feature writing to their own reporters; but if you care to try your hand at it, be as creative as you wish. Just remember that, even though the feature story format is more flexible than that of the straight news story, the rules for good writing still apply. Avoid opinion, excess description, cliches and complicated construction. Alert your favorite reporter of feature story possibilities.

Editing
When you have completed your story, read it carefully to check for accuracy, grammar, and style:

Additional Editing Tips
Most experts agree that effective editing is an important element in good writing. The following tips will help you improve your writing through effective editing.

Publication
When you are convinced you have written a straightforward news story that is aimed at your audience and has no inaccuracies in fact, spelling, grammar or style, you are ready to submit your story for publication. The CALS press release form ( http://cals.arizona.edu/pressrelease ) is designed to help you get your information out to a wider, specific target audience.

Know Your Local Newspaper
Being familiar with the newspapers in your local area is a good idea. Read them regularly to get a feel for the types of articles they print, the style they prefer and who is writing about what.

Know the editors you may be working with and their responsibilities. The staff of a weekly county paper may be quite small with workers sharing responsibilities. Large daily papers usually have several editors, each in charge of a different department.

Make sure you submit your story to the appropriate department. If you aren't sure who the appropriate editor is, check with the receptionist, city editor or online.

Getting to know your papers' staffs may mean the difference between success or failure in getting a story published. But remember, editors and other media people are busy professionals with high turnover. Before visiting, try to find out which days they are least busy and schedule an appointment. Keep your visit brief - just introduce yourself and your program. Don't call the editor every time you think you have a great story, but do send a press release. Save the phone calls for the truly unique stores. Do not fax material unless you have checked beforehand. Most papers prefer stories as an embedded email message. They do not like email attachments and will delete them without looking at them.

Sending Your Story
The subject of your story will probably determine the newspapers it should be submitted to. Local stories go to the local papers. Stories that may be of interest to people throughout the state should be more widely distributed.

Do learn the paper's deadlines. By what time must a story be submitted for inclusion in the day's/week's edition? What are the editors' busy work hours/days?