University of ArizonaNorton School of Family and Consumer Sciences


Silvia Van Riper

Academic Program: 
Retailing and Consumer Sciences
Degrees: 
MS in Hospitality Management, University of Houston
Hometown: 
Buenos Aires, Argentina

Silvia's research interests include consumer behavior in services and emotions. Her current research areas are attitudes and emotions in relation to service failures and the customer experience. She's also interested in emotions and consumer decision making.



Tel: Main Office 520.621.1075 Norton School Student Services 520.621.1295
Mailing Address: 650 N. Park Ave Tucson, Arizona 85721-0078 (Map to McClelland Park)
Site Map  Email: sfcs@cals.arizona.edu  

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