EDUCATION:

UNIVERSITY OF ARIZONA Tucson, Arizona B.S.B.A., Management Information Systems, MAY 1992 GPA 3.6(major)

WORK EXPERIENCE:

UNIVERSITY OF ARIZONA Tucson, AZ.

05/96 - Present

Educational, Communication and Technologies Department (ECAT): Support Systems Analyst, Sr.

Responsible for network administration of the College of Agriculture's servers and network. Provide technical solutions and support for all network operations in the college; including file sharing, print sharing, application sharing, data recovery, and security. Isolate, identify, troubleshoot and correct LAN network operating systems and Desktop operating systems. Utilize NT server, Solaris Server, network protocols and topologies such as TCP/IP over Ethernet. Manage and maintain operation of UNIX network server including operation of Email services, accessing shared file systems, network printing and web services. Analyze, identify, plan, and install network systems for departments and county offices by implementing NT Server Domain models for College departments and maintaining user accounts, and distributed software. Conduct training seminars in the use of client software, and other network related software such as web creation(HTML) software, (Front Page, Netscape Gold). Coordinate with college webmaster in posting and creating websites for college and individual departments. Coordinate with Center for Computing and Information Technology staff as required to activate, maintain or repair department network components

03/90 - 05/96

Plant Sciences Department: Support Systems Analyst

Provide support for microcomputers, includes DOS/Windows operating systems (Windows 3.1, Windows for Workgroups 3.11 and Windows 95/98), Macintosh systems, printers, and other computer peripherals such as modems, scanners, and slide makers. Maintain small computer lab for department personnel; install software, hardware and configure for network. Recommend, purchase and setup computer systems for department personnel as well as individual computers in the research areas. Provide support for software including reviewing, recommending, installing, updating and upgrading. Provide training and documentation on use of hardware and software features.

ADDITIONAL TRAINING

Platinum Technology's MCSE Boot Camp (May 30^th - April 9^th, 1999) MCP +I includes Windows NT 4.0, Windows NT Server 4.0, TCP/IP, Microsoft Internet Information Server 4.0

Extensive on-the-job training in troubleshooting and repair of PC/MAC hardware.

Attend statewide seminars in PC troubleshooting and Windows support.

PLATFORMS SUPPORTED

DOS 5 - 6.22, Windows 3.1, Windows for Workgroups 3.11, Windows 95/98, Windows NT Server 4.0 , Macintosh Systems 7,7.1,7.5.x, UNIX

REFERENCES

Available upon request